Customer Service Advisor – Student Accommodation

What You’ll Be Doing

• Safety & Wellbeing
• Customer Experience & Resident Support
• Sales & Building Management
• Events & Community Engagement
• Operational & Administration
• Debt Management

Skills & Qualities

• A People Person – friendly, approachable, and great at building relationships.
• Confident providing exceptional resident experience, handling enquiries, and resolving issues.
• A team player who thrives in a supportive and collaborative environment.
• Tech savvy – ability to learn new systems quickly and have good knowledge of MS Office.
• Organised and detail-oriented, with strong communication skills.
• Comfortable with sales, taking payments, following processes, and keeping accurate records.
• Resilient, with the able to stay calm under pressure, particularly during busy periods
• No prior property experience? No problem! We’re looking for enthusiasm, a willingness to learn, and a passion for great customer service.
• Solutions orientated, with the ability to think on your feet.
  
  

If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you! Please note, successful applicants will be subject to a DBS check.