Outsite was founded in 2015 to serve a new segment of location flexible professionals looking to integrate their life and their work. From the simple seed of an idea - to live and work in beautiful locations surrounded by interesting people - Outsite was born.

Their mission is to create a world where everyone can design and live their best lives, with the freedom to live and work anywhere.

A. Guest Experience

• Support guest communications, including welcoming arrivals via message, email or in-person and being on-call to address questions or concerns.
• Help ensure guest needs are met while promoting adherence to Outsite’s policies, rental rules, and guidelines.
• Contribute to maintaining a high net promoter score by regularly reviewing and responding to feedback.
• Respond to inquiries and help moderate the location’s WhatsApp group to foster clear and helpful communication.

B. Operations and Property Management

• Contribute to the smooth operation of Outsite Ibiza by supporting daily tasks and ensuring high efficiency across all areas.
• Help manage day-to-day processes.
• Performs quality inspections and ensures all areas and rooms are consistently well-staged, clean, and organised.
• Monitor property conditions and help ensure all equipment and furnishings remain in good working order.
• Coordinate with maintenance vendors and follow up to ensure timely resolution of issues.
• Assist in scheduling and supervising cleaning services.
• Help manage supplier communications, inventory tracking, and expense monitoring.
• Be available for on-call support during property-related emergencies.

• Must have a high level of customer service and a customer-centric disposition
• Self-starter who has the ability to work independently
• Exceptional organisational and multitasking skills
• Team player
• Detail oriented
• Relevant experience in customer service and operations is preferred
• Must be proficient in communication; both verbal and written
• Professional demeanor
• Must have great social skills and a good sense and sound judgment in practical matters
• Must be punctual and reliable
• High hustle quotient: willing to get your hands dirty and move fast to get things done
• Must be based in Ibiza

• Start Date: June 2025
• Contract Type: Part-Time Employment 20 hours per week Includes weekends as needed
• Contract Duration: 3 Months